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Shipping & Returns

 

Shipping & handling
Orders, unless previously specified, will be shipped via Federal Express (FedEx). FedEx will not deliver to P.O. boxes, only to a physical street address.

Next Day Air and 2nd Day Air delivery services are avalable at additional costs. Rates are determined by weight and destination. Alaska, Hawaii, Canada and Puerto Rico orders will be shipped by air delivery. Please call (812) 337-8946 for a price quote.

  • Please allow two to three weeks from the time you place the order for delivery (excluding International)
  • Drink Tower, LLC insures items against damage or theft during transit when shipped via FedEx anywhere in the world. We are happy to make other arrangements by request, subject to additional service charges.

Return Policy
All returned items must be returned in their original boxes and properly packaged to avoid damage in shipping. No returns will be accepted after 30 days from the date of purchase. All returned items are subject to a 25% restocking fee plus all shipping charges. Items returned in damaged or severely used condition have a 35% restock fee. There are no returns on customized Drink Towers. We recommend that you send your return via an insured carrier. We are not responsible for lost returns. We suggest that you ship the items and a completed return form via UPS or Parcel Post Insured to:

For Delivery By US Postal Service:
Drink Tower
Attn: Returns Department
PO Box 2176
Bloomington, IN 47402
For All Other Package Carriers:
Drink Tower
Attn: Returns Department
200 Association Street
Suite G10
Ellettsville, IN 47429

   

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